Once your order has been shipped, we will send a shipping confirmation email to let you know. This will include a tracking link for your parcel, so you can follow its progress from us to you.

Our store accepts following payments:

- VISA
- MASTERCARD
- AMERICAN EXPRESS
- MAESTRO
- BANCONTACT
- APPLE PAY
- GOOGLE PAY
- PAYPAL

Les Tricots d'O ships worldwide, except to Australia and New Zealand.

If you live outside the European Union, you will be liable for import duties and taxes in your location.

We usually process orders within 1-5 business days of receiving them. You will receive an email with your tracking information once your order has been processed. Please note, it may take up to 24 hours for the tracking information to be updated.

Orders are ready for shipment – at the latest – one business day after payment is received. Please note orders are not processed or shipped over the weekend or during Belgian holidays.

Depending on the shipping country, orders are shipped via different carriers. Please allow 1 to 7 working days for delivery after receiving your shipment email for european orders, and 3 to 14 working days for intercontinental orders.

The delivery times mentioned above are only as a guidance and do not account for possible delays caused by payment authorization, stock availability, and/or customs delays.

We are unable to make changes once an order has been placed.
Please contact us at info@lestricotsdo.be and we will see what we can do for you.